Events Calendar

Data Protection & GDPR for Clerks & Officers: Part 2

Zoom

Accountability and Lawfulness

 This advanced data protection session deep dives into how councils are required to demonstrate accountability with GDPR. We consider the lawful bases for how councils process personal data and we explore how to create different policies and documents, including your Privacy Notice and Data Protection Impact Assessments. 

Clerking Essentials

Zoom

Suitable for new Clerks and Council Employees, this short course will give you a good understanding of the Clerk's role and get you off to a flying start.

"Brilliant overview of what a clerk's role actually is.."

1CPD point 

Social media for councils: advanced strategies

Zoom

More and more Councils are looking to use a range of social media platforms in order to increase their digital reach into the community. In this session we look at how different platforms can help councils take their social media presence to the next level. We explore how to get the most from each platform and how to ensure your social media content is delivering on your council's communications objectives.

CiLCA Unit 5 & summary (B)

Zoom

This session will focus on 

• Unit 5 - Community Engagement
• and be a summary of the whole portolio and an opportunity to feedback

Earn: 2 CPD Points
PLEASE ENSURE YOU HAVE THE AGREEMENT OF YOUR COUNCIL TO PAY THE COURSE FEE

Please read Full terms and conditions of registration

 Councillors: social media skills

Zoom

Social media provides councillors an opportunity to engage and communicate with their residents. Building up two-way conversations through the power of digital platforms has never been easier, but it can be tricky to get started and to know where to focus your time and effort. We walk you through the essential ways to get the most out of key social media platforms as a local councillor, what issues to be mindful of, and we provide top tips to engage with your residents.

Managing difficult people and conversations 

Zoom

Managing our professional relationships is important, yet it can be a challenge to deal with difficult people and difficult conversations. In this session we explore practical techniques and ideas to manage difficult people and conversations in a council environment.

 Freedom of Information for councils

Zoom

This course looks at what requirements and obligations local councils have when it comes to Freedom of Information and related legislation including EIR. We look at what policies and procedures councils should have in place, how to ensure officers and councillors are aware of their obligations and what steps to take when you get an FOI request, and what exemptions may potentially apply and when.